What's the difference between CUT and BULK?+
Same dish, different portion size. CUT starts from £6; BULK starts from £7. Premium dishes have individual prices. You can mix both in one order.
How long do the meals last?+
Meals are cooked fresh on prep day and keep for up to 3 days refrigerated. They can also be frozen on the day of delivery.
When do I need to order by?+
Orders close Friday 8pm for Monday delivery, and Monday 8pm for Thursday delivery.
Where do you deliver?+
Monday and Thursday delivery within 10 miles of our West Bromwich kitchen. Free up to 6 miles; £5.99 per delivery above 6 and up to 10 miles.
What's the minimum order?+
There's a 5-meal minimum per order. Mix and match CUT and BULK portions however you like — as long as your box has at least 5 meals.
Do I need a subscription?+
No. You can order one-off boxes whenever you like. If you want meals every week, the 4-Week Plan saves you 10%: your meals arrive weekly and you pay every 4 weeks.
Can I pause, skip or cancel my 4-Week Plan?+
Yes, any time from your account. You can also swap dishes before the order deadline — the number of meals and the price stay the same.
Which areas do you deliver to?+
We deliver every Monday and Thursday within 10 miles of our West Bromwich kitchen. Type your postcode in the checker on this page to see straight away.
Do you do group or workplace orders?+
Yes — gyms, PTs, teams and workplaces can order together with one drop-off and every meal labelled. See the Group orders page or message us on WhatsApp.
How are the meals delivered?+
Meals arrive chilled in insulated packaging, ready to heat and eat. They're never frozen on delivery, so you can refrigerate them straight away.
How do I heat the meals?+
Most meals reheat perfectly in 2–3 minutes in the microwave. For best results, transfer to a plate and heat in 60-second bursts. Each meal label includes specific heating guidance.
Are the macros really accurate?+
Yes. Every portion is weighed during prep and the macros — calories, protein, carbs and fat — are printed on the label of every single meal.
Can I freeze the meals?+
Absolutely. Freeze them on the day of delivery and they'll keep for up to 3 months. Defrost overnight in the fridge before reheating.
Do you cater for allergies or dietary requirements?+
All ingredients and allergens are listed on each meal card. If you have a specific allergy, contact us before ordering and we'll help you find the right dishes.
Do you offer gift cards?+
Yes — digital gift cards are available from the Gift card page. They're delivered by email and can be redeemed at checkout against any order.
What payment methods do you accept?+
We accept all major debit and credit cards through our secure checkout. Payment is taken at the time of ordering.
What if I'm not home for delivery?+
Leave a safe-place note at checkout and we'll leave your box in a cool, shaded spot. Meals are packed in insulated bags to stay chilled for several hours.